Terms of Use
Last Updated: October 16, 2026
These Terms of Use (“Terms”) govern your access to and use of the website located at mematernal.com, together with any associated pages, content, and materials (collectively, the “Website”), operated by Mary & Elizabeth Maternal Advocacy, LLC (“Mary & Elizabeth,” “M&E,” “we,” “us,” or “our”).
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Website Disclaimer, and our Privacy Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website.
2. Purpose of the Website
The Website provides information regarding Mary & Elizabeth and its maternal advocacy, education, navigation, and support services. Website content is provided for general informational and educational purposes only and does not constitute individualized medical advice.
3. No Provider-Patient Relationship
Accessing the Website, completing an inquiry or interest list form, communicating with Mary & Elizabeth, scheduling a consultation, or purchasing an advocacy or support service does not, in and of itself, establish a healthcare provider-patient relationship.
Mary & Elizabeth’s advocacy and support services are not intended to replace the medical care provided by your physician, obstetrician, midwife, pediatrician, mental health professional, or other licensed healthcare provider.
4. Medical Decisions
Mary & Elizabeth may assist clients in identifying concerns, organizing questions, preparing for healthcare appointments, locating resources, understanding information provided by healthcare professionals, and developing strategies for communicating with their healthcare team.
Mary & Elizabeth does not make medical decisions on behalf of clients. Clients remain solely responsible for obtaining appropriate medical care and for making healthcare decisions in consultation with their treating healthcare professionals.
5. Emergencies
Mary & Elizabeth does not provide emergency medical services or continuous monitoring.
Do not use the Website, email, text messaging, social media, or any other Mary & Elizabeth communication channel for a medical emergency. If you believe that you or your baby may be experiencing an emergency, call 911 or seek immediate emergency medical care.
6. Eligibility
You must be at least eighteen (18) years of age and legally capable of entering into a binding agreement to purchase or independently use Mary & Elizabeth’s services. By using the Website, you represent and warrant that you meet these requirements.
7. Services, Scheduling, and Client Service Agreements
The availability of consultations, visits, advocacy services, and other services is not guaranteed. The scope, duration, communication access, and other features of services may vary depending upon the package or service selected.
Specific service details, payment requirements, cancellation and rescheduling policies, communication expectations, and other terms applicable to paid services may be provided during booking or enrollment or set forth in a separate written client service agreement. In the event of any conflict between these Terms and a client service agreement executed by you, the client service agreement shall govern and control with respect to the services covered by that agreement.
8. Payment
All prices displayed on the Website are subject to change without notice. Unless otherwise stated, payment may be required at the time of booking or enrollment. Additional payment, refund, rescheduling, and cancellation terms may be presented during the booking process or contained in the applicable client service agreement.
9. Electronic Communications
By using the Website or communicating with Mary & Elizabeth electronically, you consent to receive communications from us electronically and agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
10. No Guarantee of Outcomes
Every pregnancy, postpartum experience, healthcare situation, and family circumstance is different. Mary & Elizabeth does not guarantee any particular medical outcome, healthcare decision, provider response, resource availability, insurance determination, breastfeeding outcome, postpartum experience, or other result arising from the use of the Website or our services.
11. Intellectual Property
Unless otherwise indicated, all text, branding, names, logos, graphics, images, educational materials, downloadable resources, and other content appearing on the Website (collectively, “Content”) are the property of, or are licensed to, Mary & Elizabeth and are protected by applicable copyright, trademark, and other intellectual property laws.
No Content may be reproduced, distributed, sold, modified, publicly displayed, or used for any commercial purpose without the prior written permission of Mary & Elizabeth. You may print or download materials solely for your personal, noncommercial use, provided that you do not remove any copyright or proprietary notices. All rights not expressly granted herein are reserved.
12. Acceptable Use
You agree not to use the Website to: (a) engage in any unlawful activity; (b) interfere with or disrupt the operation or security of the Website; (c) attempt to gain unauthorized access to any system, account, or information; (d) submit false, misleading, or fraudulent information; (e) impersonate any person or entity; or (f) misuse, copy, or exploit Mary & Elizabeth’s Content or services. Mary & Elizabeth reserves the right to restrict or terminate access to the Website for any violation of these Terms.
13. Third-Party Services and Links
The Website may contain links to or integrations with third-party websites, healthcare resources, organizations, scheduling platforms, payment processors, or other services. Mary & Elizabeth does not control and is not responsible for the availability, accuracy, security, privacy practices, products, or services of any third party, and your use of such third-party services is at your own risk and subject to the terms of such third parties.
14. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, OR NON-INFRINGEMENT. MARY & ELIZABETH DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Nothing in these Terms is intended to waive or limit any right or responsibility that cannot lawfully be waived or limited.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MARY & ELIZABETH OR ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE OR ANY CONTENT, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law or applicable professional obligations. Liability relating to services provided under a client service agreement shall be governed by the terms of that agreement.
16. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Mary & Elizabeth and its owners, members, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your violation of these Terms or your misuse of the Website.
17. Modifications to These Terms
Mary & Elizabeth reserves the right to modify, amend, or update these Terms at any time in its sole discretion. Revised Terms will be posted on the Website with an updated “Last Updated” date and shall be effective upon posting. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes, to the extent permitted by law.
18. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict-of-law principles. Any legal action or proceeding arising out of or relating to these Terms or the Website shall be brought exclusively in the state or federal courts located in the State of South Carolina, and you hereby consent to the personal jurisdiction of such courts.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
20. No Waiver
The failure of Mary & Elizabeth to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
21. Entire Agreement
These Terms, together with the Website Disclaimer, the Privacy Policy, and any applicable client service agreement, constitute the entire agreement between you and Mary & Elizabeth with respect to your use of the Website and supersede any prior or contemporaneous understandings regarding such subject matter.
22. Contact
Questions regarding these Terms may be directed to Mary & Elizabeth using the contact information provided on our website at mematernal.com.